All reservations (regardless of channel) require a valid credit card, which may be used as security against your stay and/or key bond and whose usage is authorized by you without additional prior notification in case of any incidental charges. An authorization hold may be put on your credit, which may not exceed the total amount of your reservation. You may be charged the full amount of your reservation, prior to arrival. In case the credit authorization hold fails or your account hold insufficient funds, your reservation will automatically be cancelled. All reservations are subjected to availability and Choice Backpackers reserve the right to decline any reservations. For group bookings for more than one person in dormitories, every attempt is being made to accommodate the group together, however based on availability and seasonal fluctuations this will not be guaranteed.
2 Age Restrictions
Guests under 18 years are to travel with a parent/guardian/teacher, and we recommend private rooms only. There is no upper age limit, however please be aware that you may be assigned a top bunk.
3 Check-In & Identification
Check-In time is at 02:00 pm. To comply with current New Zealand legislation (Statistics Act 1975) we require every guest to present a valid international passport upon check-in, which legally proves its country of citizenship.
Check-out time is at 10:00 am. Departing guests are required vacate the room (including removal of all their belongings), to return room key, electronic access tag and the complete set of linen (dorms only) back to reception. After this time guests may use the luggage storage facilities for the departure day only.
In case of a late departure the guest may be charged for an additional night of the occupied room at the rate set for that day but at least $50.
5 Access to the Premise
The personal electronic access tag and key will grant permission to access all areas available to the guest. Areas the electronic access tag and key are not working for, are off limits to the guest and must not be accessed. It is prohibited to share your electronic access tag and key with other guests and/or people not checked-in. Guest are permitted to receive visitors in the lobby only.
6 Guest Behavior & Smoking
The comfort, safety and security of all guests is of paramount importance to Choice Backpackers. Any guest who, in the opinion of Choice Backpackers, compromises the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be offered a refund of any kind. If you are an international traveller, we may inform Immigration New Zealand about any misbehaviour standing in conflict with your visa conditions. Guests are expected to respect other guests, staff, local residents and property. In case of groups, the group leaders must ensure that all members of their group behave in an acceptable manner. Failure of any individual group member to do so may result in the eviction of the whole group. Any behaviour qualifying as an infringement, offence or crime will be reported to the police without exception. Alcohol can be consumed in moderation in the lobby only.
Smoking is not permitted anywhere on the premises. Any guest found smoking within the building may be asked to leave the premises immediately and will not be offered a refund. This includes any balcony area. Any guest found smoking and/or triggering the smoke alarm due to negligence or intentional action will be charged a minimum of $300 for local alarm or $1500, in case the fire department attends.