1 Departures and arrivals
New arrivals can check into their rooms after 02:00 pm each day. Guests may arrive earlier and leave their luggage at the hostel but access to rooms will not be granted until after 02:00 pm. Departing guests must remove all their belongings from their room, and check out, before 10:00 am. After this time guests may make use of the luggage storage facilities for the departing day but all possessions must be removed from the room and the electronic tag handed back to reception.
To comply with current New Zealand legislation (Statistics Act 1975) we require every guest to present a valid international passport upon check-in, which legally proves its country of citizenship.
Check out is at 10:00 am and guests must hand key, electronic tag and the complete set of linen (dorms only) back to reception.
3 Age Restriction
Guests under 18 years old are to travel with a parent/guardian/teacher, and we recommend private rooms only. Unlike some hostels we do not have an upper age limit. Most of our guests are backpackers in the 18 to 30 age range. Please be aware that you may be assigned a top bunk!
5 Guest Behaviour
The comfort, safety and security of our guests is of paramount importance to Choice Backpackers. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be offered a refund of any kind. Guests are expected to respect other guests, staff, local residents and property. In the case of groups, the group leaders must ensure that all members of their group behave in an acceptable manor. Failure of any individual group member to do so will result in the eviction of the whole group. Any behaviour qualifying as an infringement, offence or crime will be reported to the police without exception.
Smoking is not permitted anywhere on the premises. Any guest found smoking within the building will be asked to leave the premises immediately and will not be offered a refund. This includes any balcony area. A smoking area and ashtrays are provided outside the building for guests, who wish to smoke.
7 Personal Property
Guests may leave their luggage in our luggage room located next to reception however it remains the guest’s responsibility to ensure that their personal belongings are secure at all times. Choice Backpackers accepts no liability for the loss, theft or damage to property however sustained or caused.
8 Choice Backpackers property
Guests will be expected to reimburse Choice Backpackers for any damages caused by inappropriate behaviour during their stay.
9 Keys and electronic tag
Upon check in guests will receive a key and an electronic tag to access the hostel. These tags are activated to access the floor assigned to the guest upon check-in. Guests must only access their own floor, level 3 where kitchen and laundry are located and the basement area. Guests are not allowed to be on other floors or in other rooms but their own unless authorized by reception.
All Bookings are subjected to availability and Choice Backpackers reserve the right to decline any bookings. For bookings of more than one person in dorms it is attempted to accommodate everybody in the same room. As bookings for the same room are subjected to availability and seasonal fluctuations, we do not guarantee, that groups will stay in the same room. It needs to be specifically pointed out if a booking includes people under the age of 18.